Making All Voices Count

MAVC -Stories from the Field: Western Cape

MAVC: MONITORING SERVICE DELIVERY IN LAVENDER HILL

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MAVC LHill 1114

 

Black Sash partner, Women Hope 4 the Nation, has started monitoring Local Government in the City of Cape Town.

They are monitoring the Metropolitan Municipality until 17 November, as part of our Making all Voices Count (MAVC) project.

Monitoring local government is a new area of monitoring for us and we are happy to be piloting it with this remarkable group of women.

 

MAVC: CARE COMPANY MONITORS IN MONTAGU

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MAVC Montagu 1014

As part of the Black Sash Making all Voices Count citizen based monitoring project (MAVC ), a group of community monitors from the Care Company conducted two monitoring sessions at the SASSA pay point in Montagu, Western Cape.

They completed 300 questionnaires in October, talking to beneficiaries about their service delivery experience, and about possible experiences of unlawful deductions from their SASSA accounts.

The information from these questionnaires will be compiled into reports that will be disseminated to all stakeholders, including the facilities that were monitored.

 

MAKING ALL VOICES COUNT: TRAINING TRAINERS

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MAVC trainingBlack Sash has embarked on a series of 2-day "Making all Voices Count" (MAVC) training-of-trainers workshops across the country.

These workshops, conducted with partner organisations, will capacitate local monitors to monitor service delivery across selected sites in areas such as social grants and primary health care.

Pictured are workshops conducted in the Western Cape (above) and KZN (below).

Trained monitors are using technology to collect and transmit monitoring data. Monitoring has started at various sites in the Western Cape and data has started to come in reflecting information about service delivery at selected sites.

The project is part of a global initiative which aims to empower CBOs to take ownership of and participate actively in citizen-based monitoring.

MAKING ALL VOICES COUNT - COMMUNITY DIALOGUE IN LAVENDER HILL

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"WOMEN HOPE FOR THE NATION" CONDUCT DIALOGUE IN LAVENDER HILL

MAVC Dialogues Lavender Hill 20150318 02395 CopyIn March, 2015, Women Hope for the Nationinvited stakeholders from Lavender Hill and Local Government officials, represented by the City of Cape Town and two Councillors, to a Making all Voices Count (MAVC) Community Dialogue.

They presented the report on the MAVC monitoring they did in Lavender Hill in November 2014. The survey conducted was to evaluate the community’s experience and feelings of Local Government. A way forward 

MAKING ALL VOICES COUNT WITH WOMEN HOPE 4 THE NATION IN LAVENDER HILL

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MAKING ALL VOICES COUNT community dialogue held in November in Lavender Hill, Cape Town with Black Sash partner organisation Women 

2015 MAVC Lavender Hill DialoguesHope 4 the Nation.

Aysha Davids facilitated a Making all Voices Count dialogue with members of the Lavender Hill Community.

Community members represented different Court Committees, sport organisations, Community Based Organisations and ordinary residents who wanted to hear what the monitoring was all about.

They also discussed the results of the monitoring conducted in 2014.

Tags: MAVC